Peoplemaking. Personal and Professional Development Books and Training Resources.

Conflict Resolution Skills for Teens

David Cowan, Susanna Palomares, Dianne Schilling

This timely and practical book provides a variety of engaging activities, group discussions, reproducible handouts, and Sharing Circles all designed to help teens develop the knowledge, skills, and techniques necessary for effective conflict resolution.

21x28cm  158 pages  $52.95  

Crucial Confrontations

Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior

Kerry Patterson and others

Filled with invaluable tips, tools, and powerful self-assessments, "Crucial Confrontations" provides readers with the hands-on skills they need to resolve the touchiest issues.

23x16cm  284 pages  $29.95  

Crucial Conversations

Tools for Talking When Stakes are High

Kerry Patterson, Joseph Grenny, Ron McCullan,

"Crucial" conversations are interpersonal exchanges at work or at home that we dread having but know we cannot avoid. How do you say what needs to be said while avoiding an argument with a boss, child, or relationship partner? Crucial Conversations offers readers a proven seven-point strategy for achieving their goals in all those emotionally, psychologically, or legally charged situations that can arisein their professional and personal lives.

16x23cm  256 pages  $29.95  

Everyone Can Win

Responding to conflict constructively

Helen Cornelius & Shoshana Faire

Established as a leading book on conflict resolution and used in fields as diverse as police training, social welfare, counselling, psychology, teacher training, law - as it offers techniques for transforming conflict into an opportunity for positive change.

22x15cm  272 pages  $30.00  

Guide to Compassionate Assertiveness

How to Express Your Needs & Deal with Conflict While Keeping a Kind Heart

Sherrie Vavrichek

Speaking up for yourself has benefits, but it has costs, too. Many people who struggle with assertiveness are paralyzed by worries that they'll seem mean, petty, or that they will hurt the other person's feelings. Even though they want to speak up, they may keep their true needs and opinions to themselves because of these fears--eventually building stress, resentment, and alienation. The Guide to Compassionate Assertiveness does not require that readers ignore the needs of others and focus solely on their own desires. Rather, this unique blend of cognitive behavioral therapy-based assertiveness training and Buddhist psychology helps readers practice assertiveness skills while caring deeply about the welfare of others.
This book helps readers develop a form of assertiveness that emphasizes collaboration, negotiation, and compromise. It focuses on speaking up for the benefit of others and speaking up for the relationship, not just one's own needs. In this way, readers learn to assert their needs in ways that match their compassionate value systems. This book is the ideal assertiveness guide for those who are afraid of rejection, have a deep concern for how others perceive them, often feel judged by others, or have difficulty expressing their feelings and needs. Readers learn to apply assertiveness skills in all domains of their lives, including in romantic relationships, as parents, at work, and in social settings.

23x16cm  200 pages  $29.95  

KidsKope Peer Mentoring Programme

A Therapeutic approach to help children and young people build resilience and deal with conflict

Nina Wroe, Penny McFarlane

This creative programme trains young people how to mentor younger children, and provides outlines of therapeutic workshops and creative activities to use. Workshops cover issues such as bullying, conflict with parents, change and transitions, and photocopiable activities, such as games, role play and relaxation techniques, are provided.

28x22cm  192 pages  $48.95  

Leaders Guide to the Kids Guide to Working Out Conflicts

How to Keep Cool, Stay Safe, and Get Along

Naomi Drew

The Leader's Guide brings THE KIDS' GUIDE TO WORKING OUT CONFLICTS into the classroom with lesson plans and reproducibles.

22x28cm  112 pages  $46.00  

Peer Power Book 1

Becoming an Effective Peer Helper and Conflict Mediator, 3rd ed

Judith Tindall

These strategies for the professional leader are designed to accompany the main text. The book provides step-by-step procedures for training peer helpers using the main text and includes such tips as suggested time for homework and for group work on each of the 67 exercises for learning the eight peer helping skills and also for all exercises in learning and applying skills in conflict resolution. The main text provides an introductory training programme to help adolescents and adults learn eight peer helping skills and the utilisation of those skills in conflict mediation. Those skills are learned through group work and completion of 67 exercises. The opportunity is provided to learn how to apply those skills as a conflict mediator while having peer support and professional supervision in doing so.

23x15cm  208 pages  $62.00  

Peer Power Book 1 Workbook

Becoming and Effective Peer Helper and Conflict Mediator, 3rd ed.

Judith Tindall

This text provides an introductory training programme to help adolescents and adults learn eight peer helping skills and the utilisation of those skills in conflict mediation. Those skills are learned through group work and completion of 67 exercises. The opportunity is provided to learn how to apply those skills as a conflict mediator while having peer support and professional supervision in doing so. This edition of the workbook contains 14 new exercises for applying peer helping skills.

28x22cm  352 pages  $74.00  

People Skills

How to assert yourself, listen to others, and resolve conflicts

Robert Bolton

People Skills is a communication-skills handbook helping you eliminate communication problems. It describes the 12 most common communication barriers, showing how these \"roadblocks\" damage relationships by increasing defensiveness, aggressiveness or dependency. In thier place,the author presents effective skills for listening, asserting yourself, resolving conflicts and working out problems with others - all of which can help you communicate calmly, even in stressful and emotionally charged situations.

21x14cm  300 pages  $30.00  

Restorative Justice

How It Works

Marion Liebmann

This comprehensive guide provides an accessible introduction to the philosophy of restorative justice and its practical application in a wide range of settings, showing how it can help both victims and offenders when harm has been done. Drawing on many years' experience of working in victim support, probation, mediation and restorative practices, Marian Liebmann uses pertinent case examples to illustrate how restorative justice can be used effectively to work with crime and its effects. Also included are sections on confronting bullying in schools, dealing with sexual and racial violence, tackling antisocial behaviour and community reconciliation after war. Whether in the context of families, schools, communities, criminal justice or prisons, the author argues that restorative justice is a 'seamless philosophy' which can be applied flexibly to meet diverse needs. Liebmann provides an international outlook, examining how restorative justice is practised around the world, including traditional Maori and Aboriginal approaches. Restorative Justice: How It Works is a key reference for magistrates, social workers, probation officers, Youth Offending Team workers, police, teachers and health professionals, as well as the lay reader.

24x17cm  472 pages  $64.00  

Teen Conflict Management Skills Workbook

Facilitator Reproducible Self-Assessments, Exercises & Educational Handouts

John Liptak

Conflict is a basic fact of life. As children, teens and adults we all experience conflict in our lives. Because conflicts are disagreements resulting from people or groups having differences in attitudes, beliefs, values or needs, conflict is inevitable. People experience differences in any type of relationship. That conflict exists is not a bad situation, as long as the conflict is managed effectively by resolving them in a calm, respectful way that will lead to growth and maturity. The Teen Conflict Management Skills Workbook contains five separate sections that correlate with the Teen Conflict Model tool presented in the book. Participants will learn new skills and the importance of preventing, managing and resolving conflicts. Included are the following reproducible pages: assessment instruments, activity handouts, role plays, quotations, reflective questions for journaling, and educational handouts.

28x23cm  124 pages  $89.00